חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

How to make Thunderbird use a profile that's not listed in `about:profiles` (again)?

more options

I have Thunderbird installed [via Flatpak](https://flathub.org/apps/org.mozilla.Thunderbird) and suddenly it's not recognizing the profile that contains the email accounts. When launching it is showing the welcome wizard instead.

The file system contains quite a few profiles though:

``` $ cd ~/.var/app/org.mozilla.Thunderbird/cache/thunderbird $ du -h --max-depth=1 6.8M ./i58nuv2e.default-release-1 813M ./r77u2ylw.default 6.7M ./w92uxxz8.default-release 0 ./jncleef4.default 6.5M ./fbs6wcvl.default-release 0 ./lz1kt9ot.default 6.9M ./tv1kaebo.default-release 0 ./7f6s4la8.default 839M . ```

but `about:profiles` shows only `tv1kaebo.default-release` and `7f6s4la8.default`.

I'm pretty sure that I didn't do anything but updating the Flatpak and I definitely didn't change any Thunderbird settings or anything in its data directories.

The correct profile is `r77u2ylw.default` (its directory size is 813M while the others are less than 7M).

Hence I'd like to know how can I make Thunderbird use that profile and avoid that issue happening again?

    • PS:** And what's the best way of cleaning up profiles, since I only need one profile anyway? The Thunderbird UI doesn't even recognise all of them, so would be deleting them sufficient?
I have Thunderbird installed [via Flatpak](https://flathub.org/apps/org.mozilla.Thunderbird) and suddenly it's not recognizing the profile that contains the email accounts. When launching it is showing the welcome wizard instead. The file system contains quite a few profiles though: ``` $ cd ~/.var/app/org.mozilla.Thunderbird/cache/thunderbird $ du -h --max-depth=1 6.8M ./i58nuv2e.default-release-1 813M ./r77u2ylw.default 6.7M ./w92uxxz8.default-release 0 ./jncleef4.default 6.5M ./fbs6wcvl.default-release 0 ./lz1kt9ot.default 6.9M ./tv1kaebo.default-release 0 ./7f6s4la8.default 839M . ``` but `about:profiles` shows only `tv1kaebo.default-release` and `7f6s4la8.default`. I'm pretty sure that I didn't do anything but updating the Flatpak and I definitely didn't change any Thunderbird settings or anything in its data directories. The correct profile is `r77u2ylw.default` (its directory size is 813M while the others are less than 7M). Hence I'd like to know how can I make Thunderbird use that profile and avoid that issue happening again? **PS:** And what's the best way of cleaning up profiles, since I only need one profile anyway? The Thunderbird UI doesn't even recognise all of them, so would be deleting them sufficient?

פתרון נבחר

Okay, nevermind: the problem was caused by a Flatpak change ( https://github.com/flatpak/flatpak/security/advisories/GHSA-7hgv-f2j8-xw87 ).

I had my Thunderbird directory symlinked and this isn't allowed anymore. Instead one needs to use a mount bind now.

Read this answer in context 👍 0

כל התגובות (4)

more options

I think this may work:

  1. click help>troubleshootinginformation
  2. scroll down to 'profiles' and click 'about:profile'
  3. click the 'create new profile' button
  4. click next.
  5. enter a shortcut name and use the 'choose' button to locate and select your preferring profile, click finish and then activate it. (This works for Windows, so I hope it works for you.)

Helpful?

more options

Thank you for the fast answer. When I do that, I'm seeing the message "This profile is in use in another application and it cannot be deleted."

And I don't have the buttons that would allow me to use it. I can only rename it.

I also restarted to make sure that no other application could use that directory, but it didn't help.

Helpful?

more options

have you tried copying that profile to have a unique one? My inference is that Flatpak installs to a different location than prior version of Thunderbird. If nothing works, you can always copy the contents from the desired profile to the active one.

Helpful?

more options

פתרון נבחר

Okay, nevermind: the problem was caused by a Flatpak change ( https://github.com/flatpak/flatpak/security/advisories/GHSA-7hgv-f2j8-xw87 ).

I had my Thunderbird directory symlinked and this isn't allowed anymore. Instead one needs to use a mount bind now.

Helpful?

פרסום שאלה

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.