Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

I have reset Firefox, followed all the various instructions for ALL the faults and it is STILL not working properly !

  • 2 balas
  • 2 memiliki masalah ini
  • 3 kunjungan
  • Balasan terakhir oleh cor-el

EdieJD
EdieJD
more options

Various problems : Firefox crashing, missing toolbar, bookmarks disappeared (reset and now they won't work at all) , cannot set homepage again (despite following all instructions), shockwave flash constantly unresponsive (again, all instructions followed and no change), Firefox especially slow in facebook, sound volume keeps switching itself off. I have gone through each problem with all the suggested "fixes" AND reset Firefox, but it is worse now than before ! Just about had enough.

Various problems : Firefox crashing, missing toolbar, bookmarks disappeared (reset and now they won't work at all) , cannot set homepage again (despite following all instructions), shockwave flash constantly unresponsive (again, all instructions followed and no change), Firefox especially slow in facebook, sound volume keeps switching itself off. I have gone through each problem with all the suggested "fixes" AND reset Firefox, but it is worse now than before ! Just about had enough.

Semua Balasan (2)

kobe
kobe
more options

Delete the localstore.rdf and places.sqlite files in the profile folder.

MAKE SURE FIREFOX IS CLOSED DURING THIS OPERATION.

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin