Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

How can I get TB to open again and accept the emails Carbonite restored recently?

  • 1 risposta
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di iamjayakumars

jdporter
jdporter
more options

A large number of emails were deleted from my Inbox for no reason I could discern. I downloaded all the missing folders and files from Carbonite, but I can't get TB to open now. I get this message when I try: "Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system." Since I can't get TB to run, I have no way to close it. Restarting makes no difference. The nice folks at Carbonite confirmed that they had downloaded my emails onto my computer, but said that the Thunderbird problem was not their area of concern. And, if my problem was not solved in 30 days (this occurred about a week ago), they would automatically delete my back-up of these emails from their server.

A large number of emails were deleted from my Inbox for no reason I could discern. I downloaded all the missing folders and files from Carbonite, but I can't get TB to open now. I get this message when I try: "Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system." Since I can't get TB to run, I have no way to close it. Restarting makes no difference. The nice folks at Carbonite confirmed that they had downloaded my emails onto my computer, but said that the Thunderbird problem was not their area of concern. And, if my problem was not solved in 30 days (this occurred about a week ago), they would automatically delete my back-up of these emails from their server.

Tutte le risposte (1)

iamjayakumars
iamjayakumars
more options
  • Goto Task Manager > Process > Check for "Thunderbird"
    • If its running > End Process Tree


if your using windows check for malware


If your using IMAP create a new folder and move your emails from old profile to new profile