Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

User Agent caused Yahoo email problems

  • 1 risposta
  • 1 ha questo problema
  • 9 visualizzazioni
  • Ultima risposta di the-edmeister

more options

I downloaded User Agent Switcher. I switched to iPhone and visited Yahoo email. Now I can't get email to go back to the original format even after switching User Agent back to default. Using Firefox 29.0.1 on Mac OSX 10.8.5. I had a similar problem with youtube and deleted my youtube cookies which fixed the problem but this has not worked for yahoo.

I downloaded User Agent Switcher. I switched to iPhone and visited Yahoo email. Now I can't get email to go back to the original format even after switching User Agent back to default. Using Firefox 29.0.1 on Mac OSX 10.8.5. I had a similar problem with youtube and deleted my youtube cookies which fixed the problem but this has not worked for yahoo.

Soluzione scelta

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu and click History button, and then Clear Recent History... .
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (1)

more options

Soluzione scelta

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu and click History button, and then Clear Recent History... .
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!