Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

What should I do if I can't view previous bookmarks, add new ones and get an error that I can't restore any of the bookmarks backup files?

  • 1 risposta
  • 3 hanno questo problema
  • 3 visualizzazioni
  • Ultima risposta di cor-el

more options

After the last update, my bookmarks disappeared and i can't add new ones. I Followed the the instructions to restore automatic backup files. Every time I try, with any of the files, I get the error "Unable to process backup file". Also, I followed the steps to make sure I can add new bookmarks. The file places.sqlite is not read only but i still can't add new bookmarks. However, I can add new folders. What should I do in this case?

After the last update, my bookmarks disappeared and i can't add new ones. I Followed the the instructions to restore automatic backup files. Every time I try, with any of the files, I get the error "Unable to process backup file". Also, I followed the steps to make sure I can add new bookmarks. The file places.sqlite is not read only but i still can't add new bookmarks. However, I can add new folders. What should I do in this case?

Tutte le risposte (1)

more options