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Date Picking on an old Website

  • 9 risposte
  • 1 ha questo problema
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  • Ultima risposta di jyojibh

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Hello i have an issue, I cannot seem to pick the drop down menu on the network rail company website that i work for...

I can work on my laptop which uses a very.... Very old version of IE however i wanted to work from home on my home computer which as it stands I'm failing.... I have tried IE, Chrome and now Firefox (I actually love Firefox and have switched browsers now) but the issue still lies is that i cant seem to get it to work if you click the screen shot i made of the area which it shows From Date and then Till Date...

http://gyazo.com/211e1dfa8e0b247cf309d4e36b004a8b

These are a lookup of work applications to get access on to the railway however... I cannot click the calendar icons to get the drop down menu.

Any assistance would be great!

Hello i have an issue, I cannot seem to pick the drop down menu on the network rail company website that i work for... I can work on my laptop which uses a very.... Very old version of IE however i wanted to work from home on my home computer which as it stands I'm failing.... I have tried IE, Chrome and now Firefox (I actually love Firefox and have switched browsers now) but the issue still lies is that i cant seem to get it to work if you click the screen shot i made of the area which it shows From Date and then Till Date... http://gyazo.com/211e1dfa8e0b247cf309d4e36b004a8b These are a lookup of work applications to get access on to the railway however... I cannot click the calendar icons to get the drop down menu. Any assistance would be great!

Tutte le risposte (9)

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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu and click History button, and then Clear Recent History... .
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

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Sorry,

Forgot to mention i tried this already as i had seen the similar post regarding similar issues...

However this did not fix it and i am stuck as to what to do.

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There is the possibility that the site isn't compatible to work with Firefox and may possibly need to be tweaked to work.

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I know it works with internet explorer.... 5 i believe however the newer version and chrome and firefox all dont work...

Obviously if i asked my work about it i would get denied as its a huge corporation that controls the network of the railway.... So getting something as small as this changed would be difficult...

I did wonder if there was any extensions or addons that was out there that could be recommended to be a possible fix for now?

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How about the Firefox SafeMode? A basic troubleshooting exercise. Have you tried it?

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • In Firefox 29.0 and above, click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.
  • In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on Help (or click on Help in the Menu bar, if you don't have a Firefox button) then click on Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

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Thank you,

However again this did not sort the issue... It was not an extension or addon.

I believe it may be a issue with compatibility as i said network rail uses internet explorer 6 i have just checked. So it may be that its very outdated and requires something to bridge the old and new?

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Sorry internet explorer 8 that was a typo on my end.

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Do you see any specific JavaScript errors in the Web Console (Firefox/Tools > Web Developer) about the date input fields?

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

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Unfortunately it is only accessible through logging in... however i have got the code for the calendar button shown.


<input type="button" size="30" onclick="LaunchCalendar(DateFromEdit, ParseDate(DateFromEdit.value) );" style="BACKGROUND-IMAGE: url(img/Calendar2.gif); WIDTH: 30px; BORDER-TOP-STYLE: none; BACKGROUND-REPEAT: no-repeat; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: transparent; BORDER-BOTTOM-STYLE: none; wi: center center">

I used Firebug to check for any errors it came back with nothing.