Please check here: https://support.mozilla.org/en-US/kb/restore-previous-session I hope this helps.

It sounds that Firefox didn't close properly last night and that some files in the Firefox profile folder got corrupted.

Can you attach a screenshot?

• http://en.wikipedia.org/wiki/Screenshot
• https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

• Use a compressed image type like PNG or JPG to save the screenshot
• Make sure that you do not exceed the maximum size of 1 MB

You can check for problems with the places.sqlite database file in the Firefox profile folder that stores the bookmarks and the history.

• http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
• https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file

• Places Maintenance https://addons.mozilla.org/firefox/addon/places-maintenance/

There are other things that need your attention.

Your System Details List shows multiple Flash plugins.

1. Shockwave Flash 14.0 r0
2. Shockwave Flash 11.4 r402

You can find the installation path of all plugins on the about:plugins page.

• http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

• (32 bit Windows) C:\Windows\System32\Macromed\Flash\
• (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

Thanks. Afraid that didn't help. It was about domain names and didn't seem to be related to restore session.

Thanks cor-el. It certainly looks as if Firefox hasn't fully opened today. It looks as if it is on the way to opening, but not fully open. I can't even go back a page with the present set up. I have never before used a screen shot so I will read up on that and get back to you again.

Wasn't able to create screen shot cor-el. Would this copy and paste help? http://www.take-a-screenshot.org/

hello OneTrueFriend,

                                    this will definitely help you to take the screenshots so take them and send us.

You can use the Snipping Tool in Windows Vista. http://www.wikihow.com/Take-a-Screenshot-with-the-Snipping-Tool-in-Vista

Tell me please; Which of the four snipping options do I use? What is the easiest way to include the snip in a reply? Thanks.

I now have a screenshot in an email in my inbox. Can you tell me, please, how to get it from there to the site? Thanks.

What is the situation with this link? It is not what it says it is.

• https://support.mozilla.org/en-US/kb/restore-previous-session

There is no Restore Session button at the bottom of my home page like the one highlighted n the diagram. All the other buttons are there; Downloads Bookmarks History Add Ons Sync Settings but none of them open.

I am pleased to report that Firefox has opened normally today and appears to be working fine with everything restored. That large empty space in the toolbar area has disappeared and everything looks normal there. Sincere thanks to all who took the time and trouble to help out yesterday.

This kind of problem occurs, When improper closing of Firefox browser while using.....It gives a pop-up message like....Confirm Close. If u did that in a proper way means,,,,u can achieve.....the previous session in Mozilla.

Regards, Bala Subramaniyan

Thanks Bala. I closed that Firefox session with File > Exit. There was no indication of any problem.

Its better to re-install & install a updated version of firefox brower !

 Regards,
Bala Subramaniyan

My Firefox is up to date.

Regular & proper maintenance of browser...wont shows..such type... of errors ...etc...In updated version many of them getting confused...let it be...

I will tell you one thing, do it manually.... by yourself !

1. click on menu 2.select history 3.click on restore previous session

Am providing you , the pics of steps...go through....Any assistance ping me back.

Thank you,

regards , Bala Subramaniyan