Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Can't reply to a web based email program?

  • 3 risposte
  • 2 hanno questo problema
  • 2 visualizzazioni
  • Ultima risposta di FredMcD

illinired
illinired
more options

I use a web based email from my internet provider. When I try to reply to an email I can only see the address line and the subject line. If I try to view in the full page mode the page goes full then starts at the bottom and goes to the top in about 2 seconds.

If i use Internet Explorer to open my email it is fine.....

Thanks for any help Illinired

I use a web based email from my internet provider. When I try to reply to an email I can only see the address line and the subject line. If I try to view in the full page mode the page goes full then starts at the bottom and goes to the top in about 2 seconds. If i use Internet Explorer to open my email it is fine..... Thanks for any help Illinired

Tutte le risposte (3)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

  • Remove Cookies

Warning ! ! This will log you out of all sites you're logged in to. Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

illinired
illinired Utente che ha posto la domanda
more options

This did not fix my problem. I am not able to use the alt\f10 menu. I am running window 8. Everything was fine till about 3 weeks ago. I can use my email program from Internet Explorer. Any other suggestions would be great.

Thanks Illinired

FredMcD
FredMcD
more options

Everything was fine till about 3 weeks ago What happen 3 weeks ago?

Why can't you use Alt or F10?

Do you have any problems with other web sites?

Modificato da FredMcD il