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Account folders and all emails get deleted at random

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  • Ultima risposta di z2947

z2947
z2947
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Every now and then when I open Thunderbird, all my mail folders and all e-mails are gone. I have to re-download all of them from the server which takes forever. This has happened 3 or 4 times in the last 6 months or so and seems to happen at random. All my account settings remain unchanged. I'm running under linux (openSUSE 13.1), if that matters.

Every now and then when I open Thunderbird, all my mail folders and all e-mails are gone. I have to re-download all of them from the server which takes forever. This has happened 3 or 4 times in the last 6 months or so and seems to happen at random. All my account settings remain unchanged. I'm running under linux (openSUSE 13.1), if that matters.

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Wayne Mery
Wayne Mery
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z2947, Are these gmail accounts? Had you tried Thunderbird safe mode? And have you solved your problem?

z2947
z2947 Utente che ha posto la domanda
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It happens with a yahoo account. I have not tried safe mode. As for whether or not it is resolved, I don't know. It happens infrequently and I have no way to know if it is the result of anything I am doing. I am currently setup using an imap server but I did notice I had an old pop server setup as well, although it was not in use. I wonder if that may have had something to do with it. I removed the old settings and will just wait to see if it happens again.