Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

My mozilla shows only a black screen and no commands left click commands work. How would I fix this?

more options

When I open up a window the border is plain and within you see no tabs. It still has the minimize, maximize, and close button. If I left click within the mozilla window, the box of options is all black as well. If I left click the mozilla on the task bar I sitll get the options to open new tabs and whatnot but they have no affect on the window (nothing visually happens/ changes). This happened for me after a 10/15/2014 update. I base this on the file dates found on my local disk. Any clues on what's up with my Mozilla? Any suggestions on a possible fix?

When I open up a window the border is plain and within you see no tabs. It still has the minimize, maximize, and close button. If I left click within the mozilla window, the box of options is all black as well. If I left click the mozilla on the task bar I sitll get the options to open new tabs and whatnot but they have no affect on the window (nothing visually happens/ changes). This happened for me after a 10/15/2014 update. I base this on the file dates found on my local disk. Any clues on what's up with my Mozilla? Any suggestions on a possible fix?

Tutte le risposte (1)

more options

Sorry, please disable hardware acceleration as a temporary workaround. This is an incompatibility between Firefox 33 and some older graphics card/chipset drivers. More info: https://support.mozilla.org/questions/1025438