Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Why do I keep receiving emails that I have received weeks ago?

  • 3 risposte
  • 3 hanno questo problema
  • 3 visualizzazioni
  • Ultima risposta di Toad-Hall

more options

About once a week I will receive 2-3 emails that I had received weeks ago. They appear as new emails and are not sent again by the original sender. The duplicated emails seem quite random.

About once a week I will receive 2-3 emails that I had received weeks ago. They appear as new emails and are not sent again by the original sender. The duplicated emails seem quite random.

Tutte le risposte (3)

more options

What's the size of those messages? Large by any chance? What could happen is this scenario: You're on a relatively slow connection and are polling every 5 minutes. Downloading a message with a large attachment exceeds the 5 minute time-slot thus the server never get's the signal "message download completed" It keep's the message until finally TB succeeds (weeks later) in downloading within the 5 minute period.

Just a guess. /Frans

more options

Hi Thanks for your input but there were only a couple that had attachments and they were very small in size. All of the other were 1 or 2 line emails. Usually, I am notified I have 3 new messages and only one of them will appear in bold at the top of the list. The other 2 repeat messages are placed right beside the original message and I have to scroll down to find them. Thanks again, Rob

more options

It is possible that your popstate.dat file may have incorrect info for that email or some other corruption has caused it to go awol.

See info here: http://kb.mozillazine.org/Popstate.dat

You could delete the popstate.dat file and it will create a new one. The downside is that anything on the server will be downloaded again, but only once.

How to access popstate.dat file. make hidden files and folders visible:

You can also navigate directly to your profile folder at the following path:

The AppData folder is folder is a hidden folder; to show hidden folders, open a Windows Explorer window and choose "Organize → Folder and Search Options → Folder Options → View (tab) → Show hidden files and folders". C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\Profile name\ Mail\mail account name

Easy way to access via Thunderbird after making hidden files visible.

  • Help > Troubleshooting Information
  • click on 'show folder' button
a new window opens showing your Profile folder.
  • Close thunderbird now - this is important.
  • click on 'Mail' folder
  • click on mail account name
  • look for 'popstate.dat' file and delete it.
  • Close window.
  • Retart Thunderbird.