Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

New versions of Firefox cause page to continuously stop loading Once I downgrade to Version 32 the problem is gone Can U fix this?

  • 1 risposta
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di philipp

more options

Hello My problem is as above I would like to be using the latest version of Firefox but I keep having to re-install the older version (32.0) which automatically solves the problem (which is the page stops loading on any site unless I keep moving the mouse/cursor Likewise to watch a video etc I have to keep the screen cursor constantly in motion or the video stops loading) What can be done? Thanks Stephen

Hello My problem is as above I would like to be using the latest version of Firefox but I keep having to re-install the older version (32.0) which automatically solves the problem (which is the page stops loading on any site unless I keep moving the mouse/cursor Likewise to watch a video etc I have to keep the screen cursor constantly in motion or the video stops loading) What can be done? Thanks Stephen

Tutte le risposte (1)

more options

hello stephen, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a scan of your system with adwcleaner and the free version of malwarebytes.

Troubleshoot Firefox issues caused by malware