Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox will neither stop nor start.

  • 2 risposte
  • 23 hanno questo problema
  • 6 visualizzazioni
  • Ultima risposta di joaneybee

more options

Firefox will neither stop nor start.

I have attempted to start it in both normal and safe mode, but I get the same results. I receive the following two messages:

                    CLOSE FIREFOX "Firefox is already running, but is not responding.  The old Firefox process must be closed to open a new window."

When I select either Cancel or Close Firefox this, it is followed by

                    PROFILE MISSING "Your Firefox profile cannot be loaded.  It may be missing or inaccessible."

I have uninstalled and re-installed Firefox. Same result. I have uninstalled, cleared the registry and re-installed. Same result.

I am at a complete loss as to what to do next.

Firefox will neither stop nor start. I have attempted to start it in both normal and safe mode, but I get the same results. I receive the following two messages: CLOSE FIREFOX "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." When I select either Cancel or Close Firefox this, it is followed by PROFILE MISSING "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I have uninstalled and re-installed Firefox. Same result. I have uninstalled, cleared the registry and re-installed. Same result. I am at a complete loss as to what to do next.

Tutte le risposte (2)

more options

Soluzione scelta

more options

Diego, You are a complete HERO! Thank you so much.

-)