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Firefox opens in a tiny window and won't resize. Only the upper right had corner displays.

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  • Ultima risposta di cor-el

jmbrown
jmbrown
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I've uninstalled and reinstalled the program but I still get the same window that displays the minimize, restore and exit buttons. Exit and minimize work but restore is not available. Resize does not work. I can't get to any controls within the program to make any changes or run a troubleshooter.

I've uninstalled and reinstalled the program but I still get the same window that displays the minimize, restore and exit buttons. Exit and minimize work but restore is not available. Resize does not work. I can't get to any controls within the program to make any changes or run a troubleshooter.

Soluzione scelta

The computer I was working on that had the problem wouldn't give me enough of the window to reach any commands in Firefox. I ran virus scans multiple times and didn't solve the problem although I found a slew of threats and malware. I finally isolated a shopping service program that I was able to uninstall. That solved the problem with Firefox. It was Shopz. Nasty stuff.

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guigs
guigs
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jmbrown,

Try this:

  1. Set Firefox to open tabs from last time on start from the Options > General setting
  2. Resize the window to the way you want it
  3. File > quit Firefox
  4. Open Firefox

Does the size of the window change?

jmbrown
jmbrown Utente che ha posto la domanda
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Soluzione scelta

The computer I was working on that had the problem wouldn't give me enough of the window to reach any commands in Firefox. I ran virus scans multiple times and didn't solve the problem although I found a slew of threats and malware. I finally isolated a shopping service program that I was able to uninstall. That solved the problem with Firefox. It was Shopz. Nasty stuff.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Try to rename (or delete) the xulstore.json file in the Firefox profile folder.

You can use this button to go to the currently used Firefox profile folder:

You can also try to delete the current Firefox desktop shortcut and create a new shortcut.