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why does my toolbar keep vanishing, and I can't get it to re-open?

flotndan
flotndan
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Every time I close and then re-open my Firefos, my Yahoo toolbar vanishes!!! Plus all my bookmarks went away!!!

Every time I close and then re-open my Firefos, my Yahoo toolbar vanishes!!! Plus all my bookmarks went away!!!

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Could you check to make sure you have version 3.2.11 released on Feb. 26th? The older versions do not seem to work properly in Firefox 36.

You can check the version on the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then your active extensions should appear in alphabetical order on the right, with disabled extensions at the bottom.

If you have an older version, you can get the new one from Yahoo here:

https://us.toolbar.yahoo.com/