Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Opens behind the email

  • 1 risposta
  • 3 hanno questo problema
  • 3 visualizzazioni
  • Ultima risposta di Toad-Hall

garycpa
garycpa
more options

When replying to a email the new email is behind the old email or when openning a pdf attached it opens behind the email also. I must minimize the email to access the pdf or the reply. This never happened before? Thanks Gary

When replying to a email the new email is behind the old email or when openning a pdf attached it opens behind the email also. I must minimize the email to access the pdf or the reply. This never happened before? Thanks Gary

Tutte le risposte (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Please perform this test to see if this is caused by an addon extension conflict.

Restart Thunderbird in Safe mode. Help > Restart with Addons disabled

Now test: click on Write - did Write window open in the front in focus. Select an email and click on 'Reply' - did Write a Reply window open in front in focus? select to open pdf attachment - did it open in focus?

If yes then it is likely that an addon is causing a conflict. You would need to test by gradually enabling addons/extensions until you find the one which is causing the problem.

Please report back on results.

In both thunderbird Safe mode and normal mode, does: 

Ctrl+N open a new Write window in focus ? 
Ctrl+R open a new Reply window in focus ?