Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

silverlight works in IE not in Firefox

  • 2 risposte
  • 2 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di rogerselwood

more options

When I try to view an attachment in a mail I get a box which says activate silverlight. When I try this the screen freezes, In plugins i have set silverlight to always activate. I can see the same attachment perfectly in IE.

When I try to view an attachment in a mail I get a box which says activate silverlight. When I try this the screen freezes, In plugins i have set silverlight to always activate. I can see the same attachment perfectly in IE.

Tutte le risposte (2)

more options

Hi

I have had a look at the system details that you supplied and it appears that you do not have the Silverlight plugin installed.

I would recommend that you follow the steps in the this article (link). It will walk you through checking to see if you have the plugin, and then point you in the right place to install it.

I hope this helps, but please come back here if you need any further assistance.

more options

Thanks for your help, howeverI have been through the uninstall then reinstall process. When I go through the control panel programs i an see silverlight with todays date as installation. It must be instaled or how else could it work with IE