Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox 36.0.4 crashes after exit and I cannot uninstall it

  • 2 risposte
  • 2 hanno questo problema
  • 7 visualizzazioni
  • Ultima risposta di Sashoto Seeam

more options

I am running Win XP on a 32 bit machine. I have Firefox 36.0.4 installed. After I exit from Firefox some time later I get an error message saying that Firefox has crashed.

I has tried to uninstall it from the Control Panel/Add Remove Programs, but when I select Mozilla Firefox and Remove, nothing happens.

How can I remove Firefox from my PC, so that I can then update it with a later version?

I am running Win XP on a 32 bit machine. I have Firefox 36.0.4 installed. After I exit from Firefox some time later I get an error message saying that Firefox has crashed. I has tried to uninstall it from the Control Panel/Add Remove Programs, but when I select Mozilla Firefox and Remove, nothing happens. How can I remove Firefox from my PC, so that I can then update it with a later version?

Soluzione scelta

If it doesn't work. Then try these:

  • Start> Run> type regedit
  • Then go to HKey_Local Machine or Hkey_Current User
  • Scroll to software on both those.
  • Look for Mozilla and there you should see Firefox.Delete all Firefox folders you see.
Leggere questa risposta nel contesto 👍 1

Tutte le risposte (2)

more options
more options

Soluzione scelta

If it doesn't work. Then try these:

  • Start> Run> type regedit
  • Then go to HKey_Local Machine or Hkey_Current User
  • Scroll to software on both those.
  • Look for Mozilla and there you should see Firefox.Delete all Firefox folders you see.