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Firefox crashes

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83df8d63-b7f6-4f3f-84d7-1eae42150430

Firefox crashes in the idle mode and also in the safe mode.

83df8d63-b7f6-4f3f-84d7-1eae42150430 Firefox crashes in the idle mode and also in the safe mode.

Soluzione scelta

Uninstalled Trusteer Rapport and problem is solved

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Firefox 37.0.2 Crash Report [@ mozilla::ipc::MessagePump::Run(base::MessagePump::Delegate*) ]


That is a problem with Trusteer software (RapportTanzanxx.DLL). Make sure that you have the latest updates of your Trusteer software.

You can try to contact Trusteer for support.

Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now.

  • Start Menu > Programs > Trusteer Rapport > Stop Rapport

Mac:System Preferences -> Other -> Rapport -> Stop Rapport


  • bug 1159484 - Firefox 37.0.2 crashes with Trusteer Rapport

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

Modificato da cor-el il

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Also, McAfee is known to cause issues.

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cor-el said

Firefox 37.0.2 Crash Report [@ mozilla::ipc::MessagePump::Run(base::MessagePump::Delegate*) ]

That is a problem with Trusteer software (RapportTanzanxx.DLL). Make sure that you have the latest updates of your Trusteer software.

You can try to contact Trusteer for support.

Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now.

  • Start Menu > Programs > Trusteer Rapport > Stop Rapport

Mac:System Preferences -> Other -> Rapport -> Stop Rapport


  • bug 1159484 - Firefox 37.0.2 crashes with Trusteer Rapport

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

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Soluzione scelta

Uninstalled Trusteer Rapport and problem is solved