Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Thunderbird hangs

Dmytro Ovdiienko
Dmytro Ovdiienko
more options

Sometimes Thunderbird hangs on message deletion and does not respond on keyboard and mouse. I have only one IMAP GMail account. Attached is stack trace.

Sometimes Thunderbird hangs on message deletion and does not respond on keyboard and mouse. I have only one IMAP GMail account. Attached is stack trace.

Tutte le risposte (4)

Dmytro Ovdiienko
Dmytro Ovdiienko Utente che ha posto la domanda
more options

Following is a link to stack trace:

https://drive.google.com/file/d/0B75-pKcpEKs-SzhnREFTX3Y3eUU/view?usp=sharing

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

do you get the same issue if you exclude the profile folders from an access scanning by your anti virus?

The stack trace is fairly clear Thunderbird is waiting for something to complete.

Given you mention deletion it sounds like the anti virus and Thunderbird may well be having contention issues with files.

Dmytro Ovdiienko
Dmytro Ovdiienko Utente che ha posto la domanda
more options

Hi Matt.

I don't have AntiVirus installed. And I see neither I/O or CPU activity.

IMHO stack is not accurate. Do you inject your code into GetFileAttributesEx? I guess no.

Could you please send *.PDB (debug files) files for *.dll and *.exe files?

Looking forward to hearing from you Dima

Dmytro Ovdiienko
Dmytro Ovdiienko Utente che ha posto la domanda
more options

Following is link to Minidump file:

https://drive.google.com/file/d/0B75-pKcpEKs-SWR5RVdGLWVkVnM/view?usp=sharing UPD: Sorry... I cannot share this file as it contains password.

Modificato da Dmytro Ovdiienko il