Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

FireFox Sync isn't working on Android: shows no errors, does nothing

  • 2 risposte
  • 7 hanno questo problema
  • 19 visualizzazioni
  • Ultima risposta di GrayFace

GrayFace
GrayFace
more options

I've created a Sync account on Desktop and logged in on Android. When I go to settings and click "Synchronize" or "Sync Now" or however it's called in English version of the app it says "Synchronizing..." for a second, then goes back to showing "Synchronize" with "Last sync: never" under it. The options for what to sync are grayed out. "Logged in as" correctly shows my email. about:sync-tabs on desktop shows nothing.

FF Versions are up to date: Android: 38.0.5 PC: 38.1.0 esr

I've created a Sync account on Desktop and logged in on Android. When I go to settings and click "Synchronize" or "Sync Now" or however it's called in English version of the app it says "Synchronizing..." for a second, then goes back to showing "Synchronize" with "Last sync: never" under it. The options for what to sync are grayed out. "Logged in as" correctly shows my email. about:sync-tabs on desktop shows nothing. FF Versions are up to date: Android: 38.0.5 PC: 38.1.0 esr

Soluzione scelta

1. Delete completely the application firefox of your mobile.

2. Install the latest version of firefox : 39.0 (you can get here : https://www.mozilla.org/firefox/new/ you can "Refresh firefox")

3. Now you just have firefox on desktop, conect with Sync, synchronize.

4. Re-install the latest of firefox app version via Google Play

5. Connect sync via your mobile

Leggere questa risposta nel contesto 👍 3

Tutte le risposte (2)

hug0
hug0
more options

Soluzione scelta

1. Delete completely the application firefox of your mobile.

2. Install the latest version of firefox : 39.0 (you can get here : https://www.mozilla.org/firefox/new/ you can "Refresh firefox")

3. Now you just have firefox on desktop, conect with Sync, synchronize.

4. Re-install the latest of firefox app version via Google Play

5. Connect sync via your mobile

Modificato da hug0 il

GrayFace
GrayFace Utente che ha posto la domanda
more options

Thank you! For some reason the update feature in Settings was telling me that there are no updates available. Simply updating via Google Play has solved the problem.