Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Why can't I delete random files in my picture file; I cannot open them and never downloaded them.

  • 1 risposta
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di Banban

more options

Periodically, icons will appear in my picture file on random dates--the icons look like little pages, and there are often many of them (see screen shot below). I cannot open them because their format cannot be found. Some can be deleted to the "Trash" bin, others cannot be deleted at all. What are these files and how do I a.) get rid of them; and, b.) prevent them from appearing in my picture file again? Have I been hacked?

Periodically, icons will appear in my picture file on random dates--the icons look like little pages, and there are often many of them (see screen shot below). I cannot open them because their format cannot be found. Some can be deleted to the "Trash" bin, others cannot be deleted at all. What are these files and how do I a.) get rid of them; and, b.) prevent them from appearing in my picture file again? Have I been hacked?
Immagini allegate

Tutte le risposte (1)

more options

It is a Windows 7 issue, you are not in the right place to solve your problem.

However, I see on you screenshot that your files are shortcuts (there is arrow in the lower left corner) and not real files. If these shortcuts are not linked to any file, it is normal you cannot open them.

Check the Properties panel (right-click on one icon to open the popup) for the Slot value.