Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox keeps Crashing when launching new tab.

  • 2 risposte
  • 28 hanno questo problema
  • 5 visualizzazioni
  • Ultima risposta di kenkon

more options

I just installed Windows 10 and I can open a new window of firefox without it crashing but when i open a new tab, it crashes. Every single time. It doesn't do it in safe mode and I tried uninstalling and reinstalling. I also tried to disable all my addons. Here are the last three crash reports. bp-aa822480-d0a3-47a7-8596-8ab002150805 8/5/2015 4:19 PM bp-5ed7ffc3-7f7c-445a-9ab2-b7af42150805 8/5/2015 4:16 PM bp-bb56f345-1f43-4fca-884f-ab34b2150805 8/5/2015 3:46 PM

I just installed Windows 10 and I can open a new window of firefox without it crashing but when i open a new tab, it crashes. Every single time. It doesn't do it in safe mode and I tried uninstalling and reinstalling. I also tried to disable all my addons. Here are the last three crash reports. bp-aa822480-d0a3-47a7-8596-8ab002150805 8/5/2015 4:19 PM bp-5ed7ffc3-7f7c-445a-9ab2-b7af42150805 8/5/2015 4:16 PM bp-bb56f345-1f43-4fca-884f-ab34b2150805 8/5/2015 3:46 PM

Soluzione scelta

That looks like a problem with the graphics display driver.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

Leggere questa risposta nel contesto 👍 5

Tutte le risposte (2)

more options

Soluzione scelta

That looks like a problem with the graphics display driver.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

more options

Known issue with AMD/ATI graphics driver and your graphics card on Windows 10. A possible workaround is to turn off hardware acceleration in Firefox:

  1. Click the menu button New Fx Menu and select Options.
  2. Select the Advanced panel and then the General tab.
  3. Uncheck Use hardware acceleration when available.
  4. Restart Firefox and see if the problems persist.

Did this fix your crashes?