Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

After solving an XPCOM problem by rerunning the full installer, my folders won't open (except in a new tab), address book won't open, 'Write/Reply' won't open.

  • 1 risposta
  • 3 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di Wayne Mery

fleurdecosse
fleurdecosse
more options

The problem started when I had to do a System Restore to get rid of a rogue program. When I next tried to open Thunderbird, I got 'Couldn't load XPCOM' error message. I tried reinstalling Thunderbird and it now opens, but all I get is the Home page. When I click on a folder, e.g. Inbox, nothing happens; similarly, when I click on Address Book or Write. The only way I can get to a folder is to right click and then open it in a new tab. When from here I try to reply to a message, again nothing happens. This started with Windows 8, but I have since moved to Windows 10, partly in the hope that this would solve the problem, but the situation remains the same.

The problem started when I had to do a System Restore to get rid of a rogue program. When I next tried to open Thunderbird, I got 'Couldn't load XPCOM' error message. I tried reinstalling Thunderbird and it now opens, but all I get is the Home page. When I click on a folder, e.g. Inbox, nothing happens; similarly, when I click on Address Book or Write. The only way I can get to a folder is to right click and then open it in a new tab. When from here I try to reply to a message, again nothing happens. This started with Windows 8, but I have since moved to Windows 10, partly in the hope that this would solve the problem, but the situation remains the same.

Modificato da fleurdecosse il

Tutte le risposte (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

System restore sounds great, but it is sometimes not a cool thing.

Is the calendar addon installed and enabled? Other addons?