Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

New installation but on startup says Firefox is alredy running end other version. Occurred on Windows 7 and now Windows 10. How to fix?

  • 4 risposte
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di cor-el

more options

Firefox started to say it was already running on startup in Windows 7 but it was not as computer had been shut down and restarted, old firefox uninstalled and computer restarted then new installation - same after upgrade to Windows 10 what is problem? and how to solve

Firefox started to say it was already running on startup in Windows 7 but it was not as computer had been shut down and restarted, old firefox uninstalled and computer restarted then new installation - same after upgrade to Windows 10 what is problem? and how to solve

Tutte le risposte (4)

more options

On Windows, start the Task Manager. (Other systems may have different names and / or commands). Select Processes. Look down the list for Firefox. Right click and select End Task. If this problem keeps coming up, ask for more help.

more options

Tried that before posting question - did not help.

more options

hello DragondHN

Can you please confirm if there is at all a background process running . As already suggested,can you please open up TaskManager,look under the Processes/Details tab for any instance of firefox.exe,i would suggest you to go through the whole list.

more options

Try to delete the parent.lock file in the Firefox profile folder.

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

"AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder.


Modificato da cor-el il