Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Thunderbird is not responding and I can't force quit using task manager (win7) UNSOLVED

  • 4 risposte
  • 1 ha questo problema
  • 4 visualizzazioni
  • Ultima risposta di Wayne Mery

drabromeo
drabromeo
more options

I'm trying to send a somewhat large file as an attachment. Thunderbird gets hung up and stops responding. I tried force quitting from task manager (both the software and the process) and it won't quit. Short of unplugging the computer, how do I get Thunderbird to quite?

I'm trying to send a somewhat large file as an attachment. Thunderbird gets hung up and stops responding. I tried force quitting from task manager (both the software and the process) and it won't quit. Short of unplugging the computer, how do I get Thunderbird to quite?

Modificato da Wayne Mery il

Tutte le risposte (4)

christ1
christ1
  • Top 25 Contributor
more options

What is your anti-virus software?

drabromeo
drabromeo Utente che ha posto la domanda
more options

I use Malabytes anti-virus. Have used for awhile and never had this problem.

christ1
christ1
  • Top 25 Contributor
more options

Try to start *Windows* in safe mode with networking enabled. - Win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01 - Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode - Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

drabromeo

You haven't updated in a while. We'd like to know what helped you.

Let us know what works??