Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Browser won't open! Help!! Urgent!!!

  • 2 risposte
  • 1 ha questo problema
  • 8 visualizzazioni
  • Ultima risposta di DavidYoxall

more options

Hi folks,

This one is a bit of a worry! Started this morning when I telephoned Virgin Media about using a 5Gb connection ..... (At this point Firefox was working fine ....) as part of the "process"before you get to talk to a human being, they perform "tests" on your connection.

They couldn't actually help with my query, and when I came of the phone to them I restarted Firefox.

All I got was a blank screen saying "connecting" .... leave it for ten minutes - still the same. Screenshot attached.

I've been back on the phone to Virgin three times .... all they say is "its a browser problem" - the internet connection is fine!

All I know is that I cannot use my chosen browser!

Anyone got any ideas?? Thanks!

Hi folks, This one is a bit of a worry! Started this morning when I telephoned Virgin Media about using a 5Gb connection ..... (At this point Firefox was working fine ....) as part of the "process"before you get to talk to a human being, they perform "tests" on your connection. They couldn't actually help with my query, and when I came of the phone to them I restarted Firefox. All I got was a blank screen saying "connecting" .... leave it for ten minutes - still the same. Screenshot attached. I've been back on the phone to Virgin three times .... all they say is "its a browser problem" - the internet connection is fine! All I know is that I cannot use my chosen browser! Anyone got any ideas?? Thanks!
Immagini allegate

Soluzione scelta

Solved! It was a conflict with the remnants of AVG which had been uninstalled!

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (2)

more options
more options

Soluzione scelta

Solved! It was a conflict with the remnants of AVG which had been uninstalled!