Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I started to setup a Firefox Sync account - but didn't want to put my old age of 70 - so I put '7' - now I'm locked out - HELP ! how do I reset and try again? )

  • 3 risposte
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di blockgaming76

rzackris
rzackris
more options

Now I can't even sign-in to Sync - as it think I'm too young !! (Ha - who knew??) - so when I try to log in to correct my age, I get this!


Cannot create account

You must meet certain age requirements to create a Firefox Account. Apparently you've got to be at least 14 years old !!

Now I can't even sign-in to Sync - as it think I'm too young !! (Ha - who knew??) - so when I try to log in to correct my age, I get this! Cannot create account You must meet certain age requirements to create a Firefox Account. Apparently you've got to be at least 14 years old !!

Tutte le risposte (3)

philipp
philipp
  • Moderator
more options

hi rzackris, go to https://accounts.firefox.com/signup and right-click on a blank section of the page. then go to view page infos > security > view cookies > clear all cookies & try it again afterwards.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to close and restart Firefox?

blockgaming76
blockgaming76
more options

clear your cookies for the sight.