Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

can send but can't receive messages

  • 2 risposte
  • 3 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di mac56

more options

Until today I had no problems. Starting today, I can send emails but I can't receive them. I've checked all the settings, ran a virus scan, scanned for malware, disabled the virus software, and have reinstalled Thunderbird with no change. Here is the error console log with just the errors, there were a number of warnings and information entries as well:

Timestamp: 12/14/2015 2:57:24 PM Error: downloadable font: kern: Too large subtable., table discarded (font-family: "Open Sans Light" style:normal weight:normal stretch:normal src index:1) source: https://mozorg.cdn.mozilla.net/media/fonts/OpenSans-Light-webfont.1c8075cacedb.woff Source File: https://mozorg.cdn.mozilla.net/media/css/thunderbird-start-bundle.08a09d25e7a1.css Line: 1, Column: 36 Source Code: @font-face { font-family: "Open Sans Light"; font-style: normal; font-weight: normal; src: url("/media/fonts/OpenSans-Light-webfont.804037562eab.eot?#iefix") format("embedded-opentype"), url("/media/fonts/OpenSans-Light-webfont.1c8075cacedb.woff") format("woff"), url("/media/fonts/OpenSans-Light-webfont.ecb4572a5e47.ttf") format("truetype"); }

Timestamp: 12/14/2015 2:57:24 PM Error: downloadable font: kern: Too large subtable., table discarded (font-family: "Open Sans" style:normal weight:normal stretch:normal src index:1) source: https://mozorg.cdn.mozilla.net/media/fonts/OpenSans-Regular-webfont.2696e36f12c5.woff Source File: https://mozorg.cdn.mozilla.net/media/css/thunderbird-start-bundle.08a09d25e7a1.css Line: 1, Column: 1057 Source Code: @font-face { font-family: "Open Sans"; font-style: normal; font-weight: normal; src: url("/media/fonts/OpenSans-Regular-webfont.83efe33660ab.eot?#iefix") format("embedded-opentype"), url("/media/fonts/OpenSans-Regular-webfont.2696e36f12c5.woff") format("woff"), url("/media/fonts/OpenSans-Regular-webfont.3cbf4d3ed22e.ttf") format("truetype"); }

Timestamp: 12/14/2015 2:58:11 PM Error: path is null Source File: resource://gre/modules/osfile/ospath_win.jsm Line: 220

Until today I had no problems. Starting today, I can send emails but I can't receive them. I've checked all the settings, ran a virus scan, scanned for malware, disabled the virus software, and have reinstalled Thunderbird with no change. Here is the error console log with just the errors, there were a number of warnings and information entries as well: Timestamp: 12/14/2015 2:57:24 PM Error: downloadable font: kern: Too large subtable., table discarded (font-family: "Open Sans Light" style:normal weight:normal stretch:normal src index:1) source: https://mozorg.cdn.mozilla.net/media/fonts/OpenSans-Light-webfont.1c8075cacedb.woff Source File: https://mozorg.cdn.mozilla.net/media/css/thunderbird-start-bundle.08a09d25e7a1.css Line: 1, Column: 36 Source Code: @font-face { font-family: "Open Sans Light"; font-style: normal; font-weight: normal; src: url("/media/fonts/OpenSans-Light-webfont.804037562eab.eot?#iefix") format("embedded-opentype"), url("/media/fonts/OpenSans-Light-webfont.1c8075cacedb.woff") format("woff"), url("/media/fonts/OpenSans-Light-webfont.ecb4572a5e47.ttf") format("truetype"); } Timestamp: 12/14/2015 2:57:24 PM Error: downloadable font: kern: Too large subtable., table discarded (font-family: "Open Sans" style:normal weight:normal stretch:normal src index:1) source: https://mozorg.cdn.mozilla.net/media/fonts/OpenSans-Regular-webfont.2696e36f12c5.woff Source File: https://mozorg.cdn.mozilla.net/media/css/thunderbird-start-bundle.08a09d25e7a1.css Line: 1, Column: 1057 Source Code: @font-face { font-family: "Open Sans"; font-style: normal; font-weight: normal; src: url("/media/fonts/OpenSans-Regular-webfont.83efe33660ab.eot?#iefix") format("embedded-opentype"), url("/media/fonts/OpenSans-Regular-webfont.2696e36f12c5.woff") format("woff"), url("/media/fonts/OpenSans-Regular-webfont.3cbf4d3ed22e.ttf") format("truetype"); } Timestamp: 12/14/2015 2:58:11 PM Error: path is null Source File: resource://gre/modules/osfile/ospath_win.jsm Line: 220

Tutte le risposte (2)

more options
I can send emails but I can't receive them.

What prevents you from receiving messages?

See https://support.mozilla.org/en-US/kb/cannot-receive-messages

more options

Already tried all the suggestions. Now trying to figure out the error messages and make the corrections.