Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I can't receive emails and I get this message in the error console: "Timestamp: 12/15/2015 2:50:47 PM Error: DEPRECATION WARNING: Encoding to non-UTF-8 values"

  • 1 risposta
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di christ1

Dave-Murdock
Dave-Murdock
more options

I tried to switch from POP to IMAP, following the Mozilla instructions. Didn't work, just created issues with my email provider so I deleted the imap account and went back to my POP account. Now, however, when I go to check messages nothing comes through to Thunderbird (but they do to my web email account) and I get the following message in the error console:

Timestamp: 12/15/2015 2:50:47 PM Error: DEPRECATION WARNING: Encoding to non-UTF-8 values is obsolete You may find more details about this deprecation at: http://bugzilla.mozilla.org/show_bug.cgi?id=790855 resource://gre/components/mimeJSComponents.js 438 MimeConverter.prototype.encodeMimePartIIStr_UTF8 null 0 null

Source File: resource://gre/modules/Deprecated.jsm Line: 79"

HELP!

You can email me at psgmc.davem@gmail.com

I tried to switch from POP to IMAP, following the Mozilla instructions. Didn't work, just created issues with my email provider so I deleted the imap account and went back to my POP account. Now, however, when I go to check messages nothing comes through to Thunderbird (but they do to my web email account) and I get the following message in the error console: Timestamp: 12/15/2015 2:50:47 PM Error: DEPRECATION WARNING: Encoding to non-UTF-8 values is obsolete You may find more details about this deprecation at: http://bugzilla.mozilla.org/show_bug.cgi?id=790855 resource://gre/components/mimeJSComponents.js 438 MimeConverter.prototype.encodeMimePartIIStr_UTF8 null 0 null Source File: resource://gre/modules/Deprecated.jsm Line: 79" HELP! You can email me at psgmc.davem@gmail.com

Tutte le risposte (1)

christ1
christ1
  • Top 25 Contributor
more options
I tried to switch from POP to IMAP, following the Mozilla instructions.

What instructions? Can you provide a link?

Didn't work, just created issues with my email provider

What didn't work? What issues?

went back to my POP account.

Can you explain that in more detail?

I get the following message in the error console

That is a warning and has got nothing to do with your ability to receive mail.

I can't receive emails

See https://support.mozilla.org/en-US/kb/cannot-receive-messages