Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Thunderbird deletes the folders to my inbox.

  • 2 risposte
  • 2 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di Lindaluuu

more options

Hey there,

this problem now occurred twice to me in January and it really gets on my nerves as I have to be very careful in securing my e-mails all the time.

This is what happens: I open Thunderbird as usual. And then all of the sudden all the folders I created to sort out the e-mails in my inbox are gone. And the e-mails in there as well. I use Imap if that helps. I could restore most of the e-mails because these folders exist on my server too and I didn't delete them there. However what happens is really annoying.

I downloaded a program to look for the lost e-mails and this told me that they have been overwritten with other documents on my computer but I didn't do anything at all!

What could I possibly do besides changing to another E-mail client to solve this problem?

Kind regards, Linda

Hey there, this problem now occurred twice to me in January and it really gets on my nerves as I have to be very careful in securing my e-mails all the time. This is what happens: I open Thunderbird as usual. And then all of the sudden all the folders I created to sort out the e-mails in my inbox are gone. And the e-mails in there as well. I use Imap if that helps. I could restore most of the e-mails because these folders exist on my server too and I didn't delete them there. However what happens is really annoying. I downloaded a program to look for the lost e-mails and this told me that they have been overwritten with other documents on my computer but I didn't do anything at all! What could I possibly do besides changing to another E-mail client to solve this problem? Kind regards, Linda

Soluzione scelta

what mail provider?

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (2)

more options

Soluzione scelta

what mail provider?

more options

The first time it happened it was on my private e-mail account which is at strato.de and second time (yesterday) it was on the E-mail account I got from my university. They use outlook office365 as a provider.