Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Bookmarks disappeared - restoring backups failing.

  • 1 risposta
  • 2 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di cor-el

NatalieMLopez
NatalieMLopez
more options

Hi!

I am running XP. I know, go with it. :D

Firefox asked me if I wanted to clean up my performance, and I said yes. It warned that my settings and preferences would reset, andI wasn't scared...

But now my bookmarks are missing and any efforts to restore them keep failing. When I try to restore, I can see the numerous backup files from which to choose, but all of them fail <Unable to process the backup file>. I can see that I lost about 800 bookmarks, so it would be nice to recover them! The last time I manually saved my bookmarks was apparently 2012 (wow. yay me.) and that file also fails.

HALP!

Thank you!

Hi! I am running XP. I know, go with it. :D Firefox asked me if I wanted to clean up my performance, and I said yes. It warned that my settings and preferences would reset, andI wasn't scared... But now my bookmarks are missing and any efforts to restore them keep failing. When I try to restore, I can see the numerous backup files from which to choose, but all of them fail <Unable to process the backup file>. I can see that I lost about 800 bookmarks, so it would be nice to recover them! The last time I manually saved my bookmarks was apparently 2012 (wow. yay me.) and that file also fails. HALP! Thank you!

Tutte le risposte (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

See also:

You can use this button to go to the current Firefox profile folder: