We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox(46.0.1) randomly gets frozen on windows 10

  • 2 risposte
  • 1 ha questo problema
  • 17 visualizzazioni
  • Ultima risposta di Aquaterion

Aquaterion
Aquaterion
more options

Basically, I'd be minding my own business, until firefox just freezes, the only way to fix it at the moment is by ending task in Task Manager. This only started happening when I switched to windows 10.

It doesn't close/crash by itself and it becomes un-interactable, trying to open new tabs/windows/private windows does nothing.

I usually have around 3-7 tabs open, with youtube(1-2), twitch(1-2) and some forum pages(1-3).

I've also had some "Unresponsive Script", which when stopped, closes the livestream I was watching on twitch, so twitch might be the cause of this.

Basically, I'd be minding my own business, until firefox just freezes, the only way to fix it at the moment is by ending task in Task Manager. This only started happening when I switched to windows 10. It doesn't close/crash by itself and it becomes un-interactable, trying to open new tabs/windows/private windows does nothing. I usually have around 3-7 tabs open, with youtube(1-2), twitch(1-2) and some forum pages(1-3). I've also had some "Unresponsive Script", which when stopped, closes the livestream I was watching on twitch, so twitch might be the cause of this.

Tutte le risposte (2)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Aquaterion
Aquaterion Utente che ha posto la domanda
more options

FredMcD said

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

While I haven't tried this, my freezes are RANDOM so starting in safe mode I'd have to do a long time of testing, but I think I pinpointed the issue to be related with Twitch.tv. I'll try disabling some plugins if that doesnt help it might be the unresponsive script issue causing this