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How remove email account? usual method leads to greyed out box!

  • 4 risposte
  • 8 hanno questo problema
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  • Ultima risposta di leonardo555

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I want to remove an email account but the usual method (account settings/ manage identities) leads to a greyed out box. In the screenshot, you'll notice that the "delete" option is grey.

I want to remove an email account but the usual method (account settings/ manage identities) leads to a greyed out box. In the screenshot, you'll notice that the "delete" option is grey.
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Soluzione scelta

Why do you keep showing us the identities manager? It's not relevant here.

What do you see under Account Actions at the bottom?

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You cannot remove the default account. Make sure it is not marked as default.

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Okay, then how does one make sure it's NOT marked as default? That box is also greyed out. cf pic. I have 4 other accounts & for all 4 that's the case for them as well. If I just delete the info, nothing happens, except for the message that I can't do that!

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Soluzione scelta

Why do you keep showing us the identities manager? It's not relevant here.

What do you see under Account Actions at the bottom?

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My bad! I swear I never noticed "account actions" & just assumed it must have been identities manager. Sorry.