Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

firefox won't download. I had some problems erased it tried to reinstall and it won't let me.

  • 1 risposta
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di Scribe

alangh70
alangh70
more options

I have windows 10 and Firefox was freezing up. I uninstalled it and every time I try to reinstall it. It says unable to do so some components misusing. After it downloaded the icon. I tried turning off my Norton Antivirus but that didn't help.

I have windows 10 and Firefox was freezing up. I uninstalled it and every time I try to reinstall it. It says unable to do so some components misusing. After it downloaded the icon. I tried turning off my Norton Antivirus but that didn't help.

Tutte le risposte (1)

Scribe
Scribe
more options

Hi, make sure you uninstalled it completely: Uninstall Firefox from your computer. Then download from mozilla.org

Note: You should not need to remove your Profile, as shown under 'Remove user data and settings' in the above article.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!