Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

trying to change my password results in "invalid password"; what is to do?

  • 2 risposte
  • 1 ha questo problema
  • 3 visualizzazioni
  • Ultima risposta di Happy112

hdhoepp
hdhoepp
more options

There was an unauthorized access to my account. When I tried to change my password (which included letters and numbers) I always received the message "invalid password. I tried several other combinations: the same answer. It is noewhere explaind what a password should look like. What is to do?

There was an unauthorized access to my account. When I tried to change my password (which included letters and numbers) I always received the message "invalid password. I tried several other combinations: the same answer. It is noewhere explaind what a password should look like. What is to do?

Soluzione scelta

Hi   !
Before trying to change your password: Have you indicated that you want to   change   your password   ? Untill you do,   you will keep getting this   'invalid password'   message   ......

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (2)

FredMcD
FredMcD
more options

hdhoepp said

There was an unauthorized access to my account.

Most login pages have a Forgot Password link. Use it, and change your password to something else. If there is still a problem, contact its support.

Happy112
Happy112
more options

Soluzione scelta

Hi   !
Before trying to change your password: Have you indicated that you want to   change   your password   ? Untill you do,   you will keep getting this   'invalid password'   message   ......