Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Had a hard drive failure, how do I retrieve my email program

  • 1 risposta
  • 1 ha questo problema
  • 16 visualizzazioni
  • Ultima risposta di Zenos

celiaalan
celiaalan
more options

We had a hard drive failure a couple of days ago and this required having a new hard drive installed. Some information was retrievable from the old hard drive and put back onto the new hard drive. However I am not sure if it is possible to retrieve our Thunderbird email program. Is that in anyway possible or do we have to start again by downloading thunderbird and starting from scratch ?

We had a hard drive failure a couple of days ago and this required having a new hard drive installed. Some information was retrievable from the old hard drive and put back onto the new hard drive. However I am not sure if it is possible to retrieve our Thunderbird email program. Is that in anyway possible or do we have to start again by downloading thunderbird and starting from scratch ?

Tutte le risposte (1)

Zenos
Zenos
more options

Do a search for a file called profiles.ini - if you have that, there is a chance that you have at least some of your data. This file may be set to be hidden so you may need to enable viewing of hidden files.

You don't need to recover the Thunderbird program itself. You just download it from the web and install it.