We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

my master password and other passwords saved got lost after reinstalling firefox. How to get it back?

  • 1 risposta
  • 1 ha questo problema
  • 4 visualizzazioni
  • Ultima risposta di Happy112

safee
safee
more options

Hi,

I lost my all passwords including master password after re-installing the firefox. After searching a lot I found I key3.db, storage,sqlite and all other files are present in the profile. But still I am not able to log-in to my master password, that is disabled.

when I am copying all files to create a new profile also. nothing is coming in new profile.

I am not able to set any new master password. Can any one please help me to get my important passwords back?

Hi, I lost my all passwords including master password after re-installing the firefox. After searching a lot I found I key3.db, storage,sqlite and all other files are present in the profile. But still I am not able to log-in to my master password, that is disabled. when I am copying all files to create a new profile also. nothing is coming in new profile. I am not able to set any new master password. Can any one please help me to get my important passwords back?

Tutte le risposte (1)

Happy112
Happy112
more options

Hi, That must be so frustrating for you;   let's see if this will help:
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
and:
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
If you can't find the solution here,   we will just have to keep looking   .....