Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Why won't Thunderbird load from thunderbird.exe or the shortcut icon? What can I do about it?

  • 2 risposte
  • 1 ha questo problema
  • 3 visualizzazioni
  • Ultima risposta di Gnospen

ElspethLinklater
ElspethLinklater
more options

I have Windows 10, 64-bit OS. Yesterday Thunderbird had a couple of crashes. I closed it from Task Manager and re-opened from the shortcut and it worked. This morning it won't open from the short cut. I opened the location of the shortcut, saw thunderbird.exe and double clicked that and nothing happened. Following a suggestion on the forum: I checked the shortcut properties and the text all looked fine; I deleted the shortcut to re-do it, but none of the options on Wndows 10 that I can find give me the option to create another short cut; so I have restored it from the Recycle Bin. How do I get Thunderbird to operate again? Must I uninstall and re-install? I have the profile backed up.

Thank you

I have Windows 10, 64-bit OS. Yesterday Thunderbird had a couple of crashes. I closed it from Task Manager and re-opened from the shortcut and it worked. This morning it won't open from the short cut. I opened the location of the shortcut, saw thunderbird.exe and double clicked that and nothing happened. Following a suggestion on the forum: I checked the shortcut properties and the text all looked fine; I deleted the shortcut to re-do it, but none of the options on Wndows 10 that I can find give me the option to create another short cut; so I have restored it from the Recycle Bin. How do I get Thunderbird to operate again? Must I uninstall and re-install? I have the profile backed up. Thank you

Tutte le risposte (2)

Gnospen
Gnospen
more options

If you right click in explorer, when you are in your user space, don't you have an option to create a new shortcut? let it point to "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" Set it to start in that directory

Now you can move it to where you want it

Gnospen
Gnospen
more options

If Thunderbird doesn't start from its program-directory you might have to reinstall it. It shouldn't effect your profile

Modificato da Gnospen il