We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Why won't an add-on I installed & restarted computer, not work?

  • 3 risposte
  • 2 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di the-edmeister

kaloli
kaloli
more options

I installed the Facebook video downloader so that I can share FB videos with non-FB users. After installation, It tells me a 4th option will appear at bottom of each video to download the video. This button still does not appear even after restarting computer and quitting FB and opening again. Why is this NOT working???? Thank you.

I installed the Facebook video downloader so that I can share FB videos with non-FB users. After installation, It tells me a 4th option will appear at bottom of each video to download the video. This button still does not appear even after restarting computer and quitting FB and opening again. Why is this NOT working???? Thank you.

Tutte le risposte (3)

FredMcD
FredMcD
more options

Have you checked with their support?

kaloli
kaloli Utente che ha posto la domanda
more options

And where do I find Firefox support??? I thot that is who I was contacting. Other than these community forums, I see no options for actually getting tech support. Please share if you know how to contact them. Thanks

the-edmeister
the-edmeister
  • Moderator
more options

Fred meant a support or help forum for that Facebook video downloader extension.

This forum provides support for Firefox, but necessarily add-ons for Firefox.

Per the download page for that add-on - https://addons.mozilla.org/en-US/firefox/addon/facebook-videos-downloader/ - 6 out of 7 user reviews claim that add-on doesn't work.