Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I cannot log into my gmail account while configuring it for the first time. Stuck at "Next".

  • 3 risposte
  • 1 ha questo problema
  • 18 visualizzazioni
  • Ultima risposta di Wayne Mery

saurabhlambe
saurabhlambe
more options

Hi, I wanted to use Thunderbird to check my Gmail. And when I proceed in the "Mail Account Setup", I choose automatic settings and enter in my email credentials. Now a pop up named "Enter credentials for saurabh.lambe10@gmail.com" opens up. It has a typical Gmail login in it. When I enter in my email, and press the "Next" button, I should be led to a page asking my password. But the page never seems to take me there. It is stuck on the same page and is also non-responsive. Please tell me what to do in order to configure my Gmail in Thunderbird. Thanks in advance!

Hi, I wanted to use Thunderbird to check my Gmail. And when I proceed in the "Mail Account Setup", I choose automatic settings and enter in my email credentials. Now a pop up named "Enter credentials for saurabh.lambe10@gmail.com" opens up. It has a typical Gmail login in it. When I enter in my email, and press the "Next" button, I should be led to a page asking my password. But the page never seems to take me there. It is stuck on the same page and is also non-responsive. Please tell me what to do in order to configure my Gmail in Thunderbird. Thanks in advance!

Modificato da Wayne Mery il

Tutte le risposte (3)

saurabhlambe
saurabhlambe Utente che ha posto la domanda
more options

Here's a screenshot to help you understand the problem.

user01229325
user01229325
more options

Update to version 52.1 https://www.mozilla.org/en-US/thunderbird/52.1.0/releasenotes/

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

You should find this was fixed in version 52.1.0. https://www.mozilla.org/en-US/thunderbird/52.1.0/releasenotes/

If you agree, please click the "problem solved" button.