Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Can't access Outlook.live.com. Secure Connection Failed.

  • 2 risposte
  • 12 hanno questo problema
  • 26 visualizzazioni
  • Ultima risposta di canyonlight3142

more options

Firefox 53.0.3 (32bit), Windows 10. Just today I can't access Outlook email. I get a "Problem Loading Page", Secure Connection Failed,

Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT. 

I am able to access Outlook using Chrome. This happens on multiple computers.

Thanks

Firefox 53.0.3 (32bit), Windows 10. Just today I can't access Outlook email. I get a "Problem Loading Page", Secure Connection Failed, Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT. I am able to access Outlook using Chrome. This happens on multiple computers. Thanks

Soluzione scelta

There seems to be something wrong on the Outlook servers. Hopefully they fix this quickly on the server. I've see a few reports similar to yours and I can confirm it myself.

This looks like a problem with OCSP stapling on the server because it works when I disable this feature in Firefox.

You can temporarily toggle this pref to false on the about:config page to see if disabling OCSP Stapling works for you. It is best to reset this pref via the right-click context menu to true once you are done with the this website.

  • security.ssl.enable_ocsp_stapling = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (2)

more options

Soluzione scelta

There seems to be something wrong on the Outlook servers. Hopefully they fix this quickly on the server. I've see a few reports similar to yours and I can confirm it myself.

This looks like a problem with OCSP stapling on the server because it works when I disable this feature in Firefox.

You can temporarily toggle this pref to false on the about:config page to see if disabling OCSP Stapling works for you. It is best to reset this pref via the right-click context menu to true once you are done with the this website.

  • security.ssl.enable_ocsp_stapling = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

Modificato da cor-el il

more options

Thanks for your help. I contacted Microsoft ( what a waste of time ) & of course they said it is a Firefox problem.