Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Why am I getting an error about a Zeus virus, and the background is all porn pics???

  • 3 risposte
  • 3 hanno questo problema
  • 131 visualizzazioni
  • Ultima risposta di dmcsbb

dmcsbb
dmcsbb
more options

I have been using Firefox for months with no problems. All of a sudden, I got a pop up that said my computer is infected with a "Zeus" virus. I uninstalled the software and reinstalled, and also ran a Norton quick scan, to no avail. The background on the pop up is all porn pics, help!!!

I have been using Firefox for months with no problems. All of a sudden, I got a pop up that said my computer is infected with a "Zeus" virus. I uninstalled the software and reinstalled, and also ran a Norton quick scan, to no avail. The background on the pop up is all porn pics, help!!!

Soluzione scelta

Whenever you get a message / popup like that;

DO NOT USE ANY OF THE PROVIDED LINKS OR ANY PHONE NUMBERS ! !

Such messages are only Spam that could lead you to Fake Support. Not only can they damage or hack your system, they charge you to do so.

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (3)

Scribe
Scribe
more options

Hi, popups of that type are often fake and hope that you will click on a link - WHICH YOU SHOULD NEVER DO, because that could actually infect you with something you didn't have before! If you didn't click on anything it's unlikely to have infected you.

If on the other hand, you are sure the popup was a genuine warning from your own antivirus, you can try these free programs to scan for malware, which work with your existing antivirus software:

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us. Thank you!

FredMcD
FredMcD
more options

Soluzione scelta

Whenever you get a message / popup like that;

DO NOT USE ANY OF THE PROVIDED LINKS OR ANY PHONE NUMBERS ! !

Such messages are only Spam that could lead you to Fake Support. Not only can they damage or hack your system, they charge you to do so.

dmcsbb
dmcsbb Utente che ha posto la domanda
more options

Thank you, I am very computer-savvy so know enough never to click on these. I uninstalled Firefox, then restarted my computer and re-installed the software and so far all is ok.