Firefox 53.0.3 (64-bit) on Window 10 randomly goes black.
Firefox randomly keeps going black. All tabs simultaneously go black. Issue independent of site being visited. Checked to make sure that the system was up to date including all plugins and drivers. Any help would be greatly appreciated. Thanks.
Soluzione scelta
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
Leggere questa risposta nel contesto 👍 0Tutte le risposte (4)
Adding image of the black Firefox screen error.
Soluzione scelta
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
Thanks FredMcD! I used Firefox in Safe Mode for a day followed by using under Normal Mode for a day. My issue seems to have disappeared by itself since. I didn't do anything special. No add-ons have been disabled. Just wanted to let you know and convey my gratitude. Thanks a lot.
It could have been a corrupt file that was overwritten.
As long as the problem is gone. Safe surfing.