Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox crashes

  • 1 risposta
  • 4 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di philipp

davidwisniewski
davidwisniewski
more options

Crash id: bp-43df5d3f-cbe1-4c04-842e-f02ef1170713

Machine: Lenovo X1 Yoga Notebook (Win10 Pro 64bit, 10.0 Build 15063)

Firefox (54.0.1) will crash on start, even in safe mode. Refreshing Friefox also crashed. I updated Win 10 and my graphics drivers (Intel HD 10(64) - V21.20.16.4550). Ran anti spyware scan. Uninstalled Firefox, and downloaded + installed a fresh copy.

None of that fixed the problem.

This happens since the last Win10 update a few days ago (today is the 13/07/17). I get the same problem using the TOR browser., though I am not sure what that means exactly.

Any help is much appreciated.

Crash id: bp-43df5d3f-cbe1-4c04-842e-f02ef1170713 Machine: Lenovo X1 Yoga Notebook (Win10 Pro 64bit, 10.0 Build 15063) Firefox (54.0.1) will crash on start, even in safe mode. Refreshing Friefox also crashed. I updated Win 10 and my graphics drivers (Intel HD 10(64) - V21.20.16.4550). Ran anti spyware scan. Uninstalled Firefox, and downloaded + installed a fresh copy. None of that fixed the problem. This happens since the last Win10 update a few days ago (today is the 13/07/17). I get the same problem using the TOR browser., though I am not sure what that means exactly. Any help is much appreciated.

Soluzione scelta

hi davidwisniewski, unfortunately this crash will be caused by your comodo security software. in order to fix this, please see Firefox crashes on startup for users of Comodo security products after July 2017 Windows 10 update

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (1)

philipp
philipp
  • Moderator
more options

Soluzione scelta

hi davidwisniewski, unfortunately this crash will be caused by your comodo security software. in order to fix this, please see Firefox crashes on startup for users of Comodo security products after July 2017 Windows 10 update