Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Why have my incoming e-mails stopped being downloaded onto my computer? How can I correct this ?

  • 3 risposte
  • 3 hanno questo problema
  • 3 visualizzazioni
  • Ultima risposta di Arthurgoodman

Arthurgoodman
Arthurgoodman
more options

Yesterday, my e-mails stopped being downloaded onto my computer from my ISP's server. E-mails are still coming onto the server. I have been using Thunderbird for three years and never had this problem before. I use Virgin cable and use POP3 for incoming e-mails. My POP3 and SMPT settings are correct.

Virgin tech support couldn't solve the problem. They installed Opera e-mail for me and the downloading onto that works.

I want to keep using Thunderbird. Can someone tell me what has caused the problem and how to solve it ?

Thank you, Arthur Goodman

Yesterday, my e-mails stopped being downloaded onto my computer from my ISP's server. E-mails are still coming onto the server. I have been using Thunderbird for three years and never had this problem before. I use Virgin cable and use POP3 for incoming e-mails. My POP3 and SMPT settings are correct. Virgin tech support couldn't solve the problem. They installed Opera e-mail for me and the downloading onto that works. I want to keep using Thunderbird. Can someone tell me what has caused the problem and how to solve it ? Thank you, Arthur Goodman
Immagini allegate

Soluzione scelta

There might be a corrupted message that should be deleted:

https://support.mozilla.org/en-US/questions/1158670

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (3)

Zenos
Zenos
more options

Do you have a firewall or similar security software?

Has it or Thunderbird updated since this problem appeared?

sfhowes
sfhowes
  • Top 10 Contributor
more options

Soluzione scelta

There might be a corrupted message that should be deleted:

https://support.mozilla.org/en-US/questions/1158670

Arthurgoodman
Arthurgoodman Utente che ha posto la domanda
more options

Thank you both.

My anti-virus provider, AVG, did something wrong on its server. It corrected it and solved the poblem. Arthur