Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

A new Firefox Download?

  • 1 risposta
  • 2 hanno questo problema
  • 2 visualizzazioni
  • Ultima risposta di Happy112

more options

Two days ago when I started up my desktop computer, up popped a full screen notice with the Firefox logo an "Critical Firefox Update" ..........Download Here". There was nothing about the update. And the address bar showed a name, etc. that didn't look to be from Firefox or Mozilla, etc. It has never appeared again on my computer again. Was it a fake or for real???

Two days ago when I started up my desktop computer, up popped a full screen notice with the Firefox logo an "Critical Firefox Update" ..........Download Here". There was nothing about the update. And the address bar showed a name, etc. that didn't look to be from Firefox or Mozilla, etc. It has never appeared again on my computer again. Was it a fake or for real???

Soluzione scelta

Hi  !

Good for you be on the alert  ! This is a fake  ! Firefox will always update from within the browser and not from a random webpage. Scammers have been using this tactic, trying to get users to download and infect their computer. Hard to get rid off, as they will change their URL on a daily basis.

You could consider an ad-blocking add-on like : https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/?src=ss

Also see : https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

In case you opened it : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

Leggere questa risposta nel contesto 👍 2

Tutte le risposte (1)

more options

Soluzione scelta

Hi  !

Good for you be on the alert  ! This is a fake  ! Firefox will always update from within the browser and not from a random webpage. Scammers have been using this tactic, trying to get users to download and infect their computer. Hard to get rid off, as they will change their URL on a daily basis.

You could consider an ad-blocking add-on like : https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/?src=ss

Also see : https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

In case you opened it : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware