Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Error message - "A copy of firefox is already open. Only one copy of firefox can be open at a time" but there is no firefox window open.

  • 1 risposta
  • 1 ha questo problema
  • 2 visualizzazioni
  • Ultima risposta di Shadow110

more options

Computer crashed suddenly (Macbook Pro). I was able to restart all programs except Firefox. I unistalled and re-downloaded FF, but when I try to open the application, I receive the error "A copy of firefox is already open. Only one copy of firefox can be open at a time". However, there are no other copies of FF open since technically it was uninstalled.

Computer crashed suddenly (Macbook Pro). I was able to restart all programs except Firefox. I unistalled and re-downloaded FF, but when I try to open the application, I receive the error "A copy of firefox is already open. Only one copy of firefox can be open at a time". However, there are no other copies of FF open since technically it was uninstalled.

Tutte le risposte (1)

more options

https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding?redirectlocale=en-US&redirectslug=Firefox+is+already+running+but+is+not+responding

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86). DO MAC EQUIVALENT Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 57.0.3 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.