Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Downloaded update to 59.0.1 (64-bit), browser and some web pages can be slow to load or won't load. Please advise.

  • 4 risposte
  • 3 hanno questo problema
  • 3 visualizzazioni
  • Ultima risposta di Slack

more options

The browser intermittently is slow to load and I have to pass the cursor over blank areas to get the content there to be visible. The same thing happens on some but not all web pages. It happens most frequently on Facebook.

The browser intermittently is slow to load and I have to pass the cursor over blank areas to get the content there to be visible. The same thing happens on some but not all web pages. It happens most frequently on Facebook.

Soluzione scelta

HI, there appears to be an issue that only affects users who have turned off cleartype font rendering within their Windows Settings. So a workaround for the moment would either be to turn cleartype back on or disabling hardware acceleration in Firefox: https://support.mozilla.org/en-US/kb/performance-settings

Please check and let us know if that solved the issue.

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (4)

more options

BTW, when this happens I switch over to Chrome and have no trouble.

more options

Soluzione scelta

HI, there appears to be an issue that only affects users who have turned off cleartype font rendering within their Windows Settings. So a workaround for the moment would either be to turn cleartype back on or disabling hardware acceleration in Firefox: https://support.mozilla.org/en-US/kb/performance-settings

Please check and let us know if that solved the issue.

more options

Pkshadow said

HI, there appears to be an issue that only affects users who have turned off cleartype font rendering within their Windows Settings. So a workaround for the moment would either be to turn cleartype back on or disabling hardware acceleration in Firefox: https://support.mozilla.org/en-US/kb/performance-settings

Two footnotes:

(1) This is scheduled to be fixed in a 59.0.2 update, but I don't know when that will be released.

(2) You need to exit Firefox and start it up again before the hardware acceleration change takes effect.

more options

Thank you. While I have not knowingly turned off cleartype font rendering, I don't even know what that is, unchecking the boxes has fixed the problem.