Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Thunderbird keeps marking non-junk messages as junk - how do I fix this?

  • 3 risposte
  • 1 ha questo problema
  • 9 visualizzazioni
  • Ultima risposta di user01229325

more options

This is maddening - I have not external filters that would influence T-Bird to do this. I have marked the e-mails as Not Junk and they almost immediately return to the Junk folder (even e-mails from Mozilla are ID'd as Junk).

Is there any fix for this?

This is maddening - I have not external filters that would influence T-Bird to do this. I have marked the e-mails as Not Junk and they almost immediately return to the Junk folder (even e-mails from Mozilla are ID'd as Junk). Is there any fix for this?

Tutte le risposte (3)

more options

Other people reporting this problem have discovered that their provider is doing this. For a test move one of the problem messages to the Inbox under Local Folders. If it does not get marked as junk there then Thunderbird is not guilty.

more options

I have done that multiple times. Still moves to Junk...

more options

Just to be sure, you moved the message to the inbox of the LOCAL FOLDERS account not the inbox of your email account.